For individuals
Active Listening for Professionals (Hands-On Workshop)
In this hands-on 75-minute workshop, you’ll learn how to challenge assumptions, practice empathy, and create shared understanding.
Overview
In this hands-on 75-minute workshop, you’ll learn how to challenge assumptions, practice empathy, and create shared understanding - through a series of short, practical exercises and guided reflections.
- Challenge your assumptions while engaging in active listening
- Attempt empathy by recognizing shared emotions and perspectives.
- Summarize and respond in ways that create positive next steps
Learning outcomes
- Assumptions – Notice how your mental models shape what you hear.
- Inquiry – Challenge assumptions through clarifying questions.
- Empathy – Recognize emotions and connect through shared understanding.
- Clarification – Summarize and co-create a shared next step.
Instructor
Madhav Malhotra
Co-Founder and Digital/Professional Skills Instructor
Drawing on more than a decade in software development - including managing high-performing engineering teams - and two transformative years with Teach For India, Madhav has learned firsthand that strong communication and practical, people-centered skills shape how individuals grow at work. His workshops combine real workplace insights with grounded, human experiences, making learning accessible, actionable, and relevant for professionals at any stage.